Privacy Policy
Last updated: January 1, 2024
At Bay Area Smile Center, we are committed to protecting the privacy of your personal and health information. This policy describes how we collect, use, and safeguard the information you provide when using our Dental practice website and services.
Information We Collect
We collect information you provide directly, such as your name, contact details, and health history when you schedule an appointment, complete forms, or communicate with us. We also automatically collect certain technical data like your IP address and browser type through cookies when you visit our website.
Use of Your Information
Your information is used to schedule and manage your Dental appointments, provide treatment, process payments, and communicate with you about your care. We may also use it to send appointment reminders, respond to inquiries, and improve our website and services. We do not sell your personal information.
Health Information (HIPAA)
As a Dental practice, we are bound by the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is used and disclosed only for treatment, payment, and healthcare operations, or with your specific authorization. We maintain strict physical, electronic, and procedural safeguards.
Sharing of Information
We may share your information with trusted third parties who assist us in operating our practice, such as our scheduling software provider or Dental labs, under strict confidentiality agreements. We may also disclose information if required by law, such as in response to a court order.
Your Choices and Rights
You have the right to access, correct, or request a copy of your personal and health information we hold. You can opt out of non-essential communications like marketing emails. To exercise these rights, please contact us using the information provided on our website.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. These include secure servers, encryption for sensitive data transmission, and limited employee access. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience, remember your preferences, and understand how visitors use our site. You can adjust your browser settings to refuse cookies, but this may limit some website functionality. We do not use cookies for intrusive advertising purposes.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or the law. The updated date at the top of this page indicates the last revision. We encourage you to review this policy occasionally. Continued use of our services after changes constitutes acceptance of the updated policy.